Returns & Exchanges
At Cult Furniture, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 14 days of delivery for a full refund. Please ensure all lifestyle pieces are returned in their original packaging and in a resaleable condition.
Return Process
- 1.Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully repack your items in their original boxes, ensuring all protective padding is in place to prevent damage during transit.
- 3.Label and Ship
Print your prepaid return label or use our courier collection service to schedule a convenient pickup time from your home.
- 4.Receive Your Refund
Once our warehouse team inspects the returned furniture, your refund will be processed back to your original payment method within 5-10 business days.